Welcome to D'Fleur Beauty. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site, your purchase of products, and your interaction with our services. Please read them carefully before proceeding. If you do not agree, please refrain from using the site or making any purchases.

The term 'D'fleur Beauty' or 'us' or 'we' refers to the owner of the website whose registered office is 7 Kaki Bukit Road 1, #03-06, Eunos Techno Link, 415937. The term 'you' refers to the user or viewer of our website.

These Terms and Conditions apply to all visitors, users, and customers of D'Fleur Beauty. We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after such changes constitutes acceptance of the updated terms.

1. Eligibility and Account Responsibility

1.1 By placing an order or using our services, you confirm that you are at least 18 years old and have full legal capacity to enter into a binding agreement.

1.2 You agree to provide accurate, current, and complete personal and payment information.

1.3 You are responsible for maintaining the confidentiality of your account details and password. We are not liable for any loss or damage resulting from unauthorized account access.

2. Product Information and Availability

2.1 We make every effort to ensure product descriptions, pricing, and images are accurate. However, minor discrepancies in color, texture, or packaging may occur due to screen display variations or manufacturer updates.

2.2 All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

2.3 Product results may vary among individuals. All products are provided for cosmetic use only and are not intended to diagnose, treat, or cure medical conditions.

3. Orders and Acceptance

3.1 Placing an order constitutes an offer to purchase products from D'Fleur Beauty. We reserve the right to accept or reject any order at our sole discretion.

3.2 Orders are confirmed only after full payment is successfully received.

3.3 You will receive an order confirmation email once payment is processed. This confirmation does not guarantee product availability or final acceptance.

3.4 We reserve the right to cancel or refuse service to any customer if fraudulent, unauthorized, or suspicious activity is detected.

4. Pricing and Payment Terms

4.1 All prices are listed in Singapore Dollars (SGD) unless otherwise specified.

4.2 Prices, offers, and promotions may change at any time without prior notice.

4.3 We accept debit/credit cards, and approved online payment methods.

4.4 D'Fleur Beauty shall not be held responsible for any bank charges, transfer fees, or currency exchange costs incurred.

4.5 Once payment is made, it is considered final and non-reversible except as provided under our Return & Refund Policy.

5. Shipping, Delivery, and Risk of Loss

5.1 Orders are typically processed within 2–3 business days upon payment confirmation.

5.2 Shipping times may vary depending on your location and courier availability. Delays caused by external factors (such as customs clearance, weather, or courier service disruptions) are beyond our control.

5.3 Ownership and risk of loss pass to the customer upon shipment from our facility.

5.4 It is your responsibility to provide accurate delivery details. We are not liable for lost or undelivered packages due to incorrect information provided by the customer.

6. Returns, Exchanges, and Refunds

6.1 Please refer to our Return, Exchange & Refund Policy for complete details.

6.2 We do not accept returns or exchanges for opened, used, or damaged products unless the item is proven defective upon receipt.

6.3 Returned items must be in original, sealed packaging with proof of purchase provided.

6.4 We reserve the right to inspect returned products and deny a refund or replacement if misuse or damage is evident.

6.5 Refunds (if approved) will be processed via the original payment method within 7–14 business days.

6.6 Shipping costs are non-refundable unless the error is on our part (e.g., wrong or defective product sent).

7. Intellectual Property Rights

7.1 All content on this website — including text, graphics, images, videos, product photos, designs, trademarks, and logos — is the exclusive property of D'Fleur Beauty.

7.2 No content may be copied, reproduced, republished, or distributed in any form without our written consent.

7.3 Unauthorized use of our intellectual property may result in legal action under applicable copyright and trademark laws.

8. Product Use and Limitation of Liability

8.1 Our products are formulated and tested for external use only

8.2 D'Fleur Beauty is not liable for adverse reactions, allergies, or skin sensitivity resulting from product misuse or pre-existing conditions.

8.3 Customers are advised to conduct a patch test before full use.

8.4 To the fullest extent permitted by law, D'Fleur Beauty shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

9. User Conduct

9.1 You agree not to engage in any activity that disrupts website functionality, attempts unauthorized access, or introduces malware.

9.2 You may not use the site or its content for illegal, abusive, or defamatory purposes.

9.3 We reserve the right to suspend or terminate access to users who violate these Terms.

10. Personal Data and Privacy

10.1 Your privacy is important to us. All personal data is collected, used, and stored in accordance with the Singapore Personal Data Protection Act (PDPA).

10.2 By using our website, you consent to our data collection practices as outlined in the Privacy Policy.

10.3 We may share information with trusted service providers (such as couriers or payment processors) solely for the purpose of fulfilling your orders.

11. Third-Party Links

11.1 Our website may contain links to third-party websites or services.

11.2 These links are provided for your convenience and do not signify endorsement. We are not responsible for the content, accuracy, or practices of external sites.

12. Force Majeure

12.1 D'Fleur Beauty shall not be held liable for any delay or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, transport disruptions, or government restrictions.

13. Governing Law and Dispute Resolution

13.1 These Terms are governed by and construed in accordance with the laws of the Republic of Singapore.

13.2 Any disputes arising from these Terms shall be resolved amicably through negotiation. Failing that, they will be submitted to the exclusive jurisdiction of the courts of Singapore.

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: 7 Kaki Bukit Road 1, #03-06, Eunos Techno Link, 415937